Almost anyone who works in an industry that sells services will sooner or later be asked to create an estimate. Most people have limited skills in this area: they’re trained to perform some kind of specialist work like software development or report writing, while estimating is typically left to specialists. Where there are no specialists […]
In the course of my day job, I often find myself confronted with having to document things on paper that are easier to implement than document. One of these things is a SharePoint 2010 collaboration site template. As you know if you’re reading this, SharePoint has the ability to ‘wrap up’ the configuration settings, visual […]
Have you ever had to facilitate a meeting where a large number of people was asked to solve a complex problem? It’s stressful and the outcome isn’t necessarily the resolution of the problem. Every time you think you’ve discovered a solution and apply it, the nature of the problem seems to shift. Depending on your […]
The opinions in this blog post should not be construed as advice, especially not legal advice. Whether you act on anything I suggest here is entirely up to you—I would strongly suggest you take a close look at your employment or contracting agreement and/or take legal advice from someone qualified before you take any action […]
One of the hardest things in selling professional services is to properly articulate the business value of your solution in your proposal, especially during an economic downturn. We in the “Microsoft partner camp” are often not very good at establishing the business value of what we sell. It’s particularly challenging, of course, to explain how […]
The New Software Era I know this is a generalization, but I think that the world of software is finally changing. For years now, we’ve heard about systems that provide enough abstraction, enough of a “toolkit” user interface so that end users could configure their own specific application functionality. Truth is, these systems were always […]
There’s an industry-wide SharePoint skills shortage. Nobody can currently meet their human resource needs: customers, systems integrators, independent software vendors, even Microsoft itself is short of talent. Such is the plight caused by a product that has been unexpectedly successful, beyond Microsoft’s own wildest dreams. The product marketing team in Redmond has been on autopilot […]
When discussing project vision, business requirements and software specifications with clients, a typical challenge is that the business analyst doesn’t act as a discussion partner but rather an order taker who has no opinions of his own. Many business analysts simply sit there, tools spread out (laptop, notebook) and get ‘ready to listen.’ For business […]
Consultant, aspiring anthropologist, vision enabler, problem solver, facilitator, thinker, writer, reader of books and the web, attentive music listener, blogger, vegetarian, angry optimist, internet dweller since 1992. Human being since 1970.
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- We’re aiding and abetting homeopathic quackery. http://t.co/MvHfM3Xy5o about 1 hour ago from Buffer
- Fuse box. https://t.co/9Kh01etUt4 Mar 30, 2015 7:42 am from Instagram
- Lululemon's "Anti-Ball-Crushing" pants ruined my day by making me think about sexism. http://t.co/pNQWp2gjOx Mar 27, 2015 7:20 pm from Buffer
- A new project off the coast of Australia may make wave power a reality. http://t.co/gnFqHlRDU6 Mar 27, 2015 6:52 pm from Buffer
- I love it when I get email from someone using Outlook, and they've included an ironic 'J'. Seriously. What year is this? Mar 27, 2015 6:14 pm from Buffer
- Canadian airlines must have two crew in cockpit at all times. http://t.co/jienzfqjWH Mar 26, 2015 5:56 pm from Buffer
- Spring is the new fall. https://t.co/G7peZyNrUt Mar 25, 2015 6:12 pm from Instagram
- Spring. https://t.co/8Id7dOSdPB Mar 24, 2015 1:13 pm from Instagram