Almost anyone who works in an industry that sells services will sooner or later be asked to create an estimate. Most people have limited skills in this area: they’re trained to perform some kind of specialist work like software development or report writing, while estimating is typically left to specialists. Where there are no specialists […]
In the course of my day job, I often find myself confronted with having to document things on paper that are easier to implement than document. One of these things is a SharePoint 2010 collaboration site template. As you know if you’re reading this, SharePoint has the ability to ‘wrap up’ the configuration settings, visual […]
Have you ever had to facilitate a meeting where a large number of people was asked to solve a complex problem? It’s stressful and the outcome isn’t necessarily the resolution of the problem. Every time you think you’ve discovered a solution and apply it, the nature of the problem seems to shift. Depending on your […]
The opinions in this blog post should not be construed as advice, especially not legal advice. Whether you act on anything I suggest here is entirely up to you—I would strongly suggest you take a close look at your employment or contracting agreement and/or take legal advice from someone qualified before you take any action […]
One of the hardest things in selling professional services is to properly articulate the business value of your solution in your proposal, especially during an economic downturn. We in the “Microsoft partner camp” are often not very good at establishing the business value of what we sell. It’s particularly challenging, of course, to explain how […]
The New Software Era I know this is a generalization, but I think that the world of software is finally changing. For years now, we’ve heard about systems that provide enough abstraction, enough of a “toolkit” user interface so that end users could configure their own specific application functionality. Truth is, these systems were always […]
There’s an industry-wide SharePoint skills shortage. Nobody can currently meet their human resource needs: customers, systems integrators, independent software vendors, even Microsoft itself is short of talent. Such is the plight caused by a product that has been unexpectedly successful, beyond Microsoft’s own wildest dreams. The product marketing team in Redmond has been on autopilot […]
When discussing project vision, business requirements and software specifications with clients, a typical challenge is that the business analyst doesn’t act as a discussion partner but rather an order taker who has no opinions of his own. Many business analysts simply sit there, tools spread out (laptop, notebook) and get ‘ready to listen.’ For business […]
Consultant, vision enabler, problem solver, facilitator, thinker, writer, reader of books and the web, tinkerer, instigator, attentive music listener, affordable audio hobbyist, blogger, vegetarian, internet dweller since 1992. Human being since 1970.
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- North Korea: the new generation losing faith in the regime. http://t.co/eTizZeYhKn about 6 hours ago from Buffer
- Google introduces 'time machine' feature in Street View. http://t.co/ZkSpsUSIMo about 10 hours ago from Buffer
- Google’s revamped Gmail could take encryption mainstream. http://t.co/PeUP5m8j7N about 11 hours ago from Buffer
- The future of the library: How they’ll evolve for the digital age. http://t.co/LavorDjJLX about 12 hours ago from Buffer
- Climate change is the fight of our lives – yet we can hardly bear to look at it. http://t.co/UKsQHtGg6Z about 13 hours ago from Buffer
- NYPD Twitter outreach goes predictably awry. http://t.co/5cpy4j0NY7 Apr 22, 2014 8:46 pm from Buffer
- How did Canada's middle class get so rich? http://t.co/6ul6QRWsuo Apr 22, 2014 6:01 pm from Buffer
- How the continent's challenges allowed African entrepreneurs to beat the West at reinventing money for the mobile age http://t.co/7KoPt3cl9M Apr 22, 2014 4:50 pm from Buffer