handwriting font

A font in your own handwriting

YourFonts offers a free online utility to create a TrueType font based on your handwriting. Basically, you download a 2-page PDF form that you print out and fill in, in your handwriting. Then you scan the two pages and upload … [read more]

Articulating business value

One of the hardest things in selling professional services is to properly articulate the business value of your solution in your proposal, especially during an economic downturn. We in the “Microsoft partner camp” are often not very good at establishing … [read more]

Dropbox logo (Wikimedia Commons)

Most useful tool award: Dropbox

For those of us who work on different computers in different locations, this is a great solution. I install it on all my PCs (it also works on Macs) and simply drop any files or folders I want available elsewhere … [read more]

Suzanne Vega by bird ghosts via Flickr

The mother of the MP3

The New York Times, in its fascinating blog “Measure for Measure,” currently has a great piece by Suzanne Vega about how her song, “Tom’s Diner,” played a key role in the development of the MP3. The engineers at Fraunhofer Institut … [read more]

Proactive Business Analysis, Not Order Taking

When discussing project vision, business requirements and software specifications with clients, a typical challenge is that the business analyst doesn’t act as a discussion partner but rather an order taker who has no opinions of his own. Many business analysts … [read more]

The four dimensions of records management projects

In conversation with a customer last week, I was struck by how complex and confusing records management projects can be. Even for larger organizations that have invested in records management professionals, understanding the business, technology and legal factors involved in … [read more]